Last Updated: July 21, 2026
Thank you for visiting the website for TiffinKadai and its affiliates (“TiffinKadai ,” “us,” “our,” and “we”) are committed to safeguarding your privacy, and we take your privacy seriously. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at privacy@tiffinkadaiusa.com
Overview
This TiffinKadai Privacy Notice describes the types of personal information that TiffinKadai and its respective subsidiaries and affiliated companies (“TiffinKadai ,” “we,” and “us”) collect, how we use it, how and when it may be shared, and the rights and choices you have with respect to your information. It also explains how we communicate with you and how you can make requests or submit inquiries to us about your information. Our goal is to help you understand how we use your information to improve our products, services, marketing, and interactions with you, as part of our commitment to maintaining your trust. Thank you for taking the time to read and understand our data and privacy related practices.
By continuing to use TiffinKadai Services you acknowledge this Privacy Notice and agree to our Terms of Use and other important policies, all available on our Online Policies page.
1. Applicability and Scope
This Privacy Notice (“Notice”) applies to the websites located at www.tiffinkadaiusa.com, and franchise website, the TiffinKadai mobile application, when you visit our Services, and through any other websites or applications owned and operated by TiffinKadai brand or products that direct the viewer or user to this Notice (“TiffinKadai Services”). Our websites and mobile applications may offer links to websites and/or other mobile applications that are operated by third parties and not by TiffinKadai . If you visit one of these linked websites, you should read the website’s privacy notice, terms and conditions, and their other policies. We are not responsible for the policies and practices of third parties. Any information you give to those organizations is governed under their privacy notice, terms and conditions, and other policies.
2. Updates to this Privacy Notice
We use your information thoughtfully to deliver a seamless, personalized, and high-quality experience. We encourage you to look for updates and changes to this Notice when you access our websites and mobile applications.
3. Information We Collect
When you visit and use the TiffinKadai Services, we may collect the following categories of information:
Identifiers – We may collect information that can be used to identify you, such as your first and last name, phone number, your address book, username and password, email address, postal address, IP address, day and month of your birthday, and demographic information (such as gender).
Financial Information – We may also collect information such as your credit card and debit card information, telephone number, and name.
Commercial Information – We may collect information about your transactions in our Services, or on our websites or via our TiffinKadai App including what products you purchase, how frequently you purchase them, any Rewards or promotions associated with a purchase, and the products you have placed on your “Wishlist” or “My Bag” for future purchase.
Electronic Network Activity Information – We may collect information related to your electronic network activity, such as your browsing history, information about how you use the TiffinKadai Services, information about your device
Third-parties information - If you choose to use Application functionality that allows you to send messages or eGifts to third parties, you must obtain their permission to provide their personal information, such as their name, phone number or email address, to TiffinKadai . The referred information will be used by TiffinKadai for the purpose of contacting the third party, on your behalf, to carry out the requested functionality, for example, by emailing an eGift.
Geolocation Information – We may collect information about the location of your device, such as information derived from your device (e.g., based on a browser or device’s IP address). We may also use location-based technology in our retail locations, to collect information about the presence of your device, if your Bluetooth is turned on and your device settings allow for this.
Inferences – We may also collect inferences drawn from the other information described above. Additionally, depending on how you use the TiffinKadai Services, we may collect the following categories of sensitive personal information from you:
Precise Geolocation Information – We may collect information about the precise location of your device (e.g., GPS latitude and longitude), consistent with your device settings. We may also use location-based technology in our retail locations, to collect information about the presence of your device, if your Bluetooth is turned on and your device settings allow for this. We may collect this location information or derive it from your GPS, WiFi, Bluetooth or other location based technology for purposes of facilitating our services, such as to provide you with information about Services near you, to enable you to remotely order and pay for our products and services, or so that you may have certain TiffinKadai products delivered to you by a third party vendor.
We may aggregate or de-identify the information described above. Aggregated or de-identified data that we do not attempt to reidentify is not subject to this Notice. Without this information, we may not be able to provide you with all the requested services.
4. Sources of Information
In addition to the information we receive from you, we may also receive the categories of information described above from other sources including from other users of TiffinKadai Services (such as when they purchase a gift for you), advertising partners, co-sponsors, internet service providers, data analytics providers, operating systems and platforms, social networks, and publicly available sources. For example, if you access any social media or similar services through the TiffinKadai Services to login or to share information about your experience on our TiffinKadai Services with others, we may collect information from these third-party services.
5. How We Use Your Information
We may use your information for essential business purposes, all with the goal of enhancing your experience with TiffinKadai. This includes ensuring a smooth, reliable, and personalized service—from Services to doorstep.
Specifically, we use your data to improve delivery timing and operational efficiency, personalize menu recommendations based on your preferences, and ensure every meal you receive meets our standards of freshness and quality. Your information also helps us streamline order processing, provide timely updates, and deliver a consistently elevated dining experience.
(a) To Provide Our Services – We may process your information when you access or use the TiffinKadai Services, including to:
Ensuring a seamless and elevated experience at every touchpoint. This includes fulfilling your orders with precision, coordinating timely deliveries, and maintaining the quality and authenticity you expect.
Process or fulfill orders and transactions; maintain and service accounts; support and improve our loyalty programs, such as TiffinKadai Rewards Loyalty; deliver gift cards or e-gifts, and any associated personalized messages, in accordance with your instructions; debug to identify and repair errors that impair existing functionality; facilitate the functionality of our websites and mobile applications; process payments; and customize experiences and personalization when you are in and around our Services, if you have given permission for location sharing.
(b) To Communicate With You – We may process certain information in order to communicate with you in relation to your accounts, our services, our marketing, and your requests, including to:
provide customer service, including when you interact with our customer service or staff at the Services through calls or emails and requests for information;
communicate with you about orders, purchases, returns, services, accounts, programs, contests, and sweepstakes;
send you personalized promotions, content, and special offers;
communicate with you about our brands, products, events, or other promotional purposes; implement your communications preferences, such as sharing information with TiffinKadai business partners so that they may email you about their promotions, products and initiatives; and provide important product safety information and notice of product recalls.
(c) For Research, Development, and Improvement of Our Services – We want to ensure that our website, mobile applications, and services are continually improving and expanding so that we meet and exceed your needs and expectations. To do so, we may process certain personal information, including to:
maintain, improve, and analyze our websites, mobile applications, ads, and the products and services we offer; and help to ensure security and integrity of the TiffinKadai Services, including to detect, prevent, or investigate suspicious activity or fraud.
(d) To Enforce our Terms, Agreements, or Policies – To maintain a safe, secure, and trusted environment for you when you use our websites, mobile applications, and other services, we may use your personal information to ensure our terms, policies, and agreements with you and any third parties are enforced.
(e) To Comply with Applicable Laws – We may be required to process certain information under certain laws and regulations, such as tax laws, as well as to:
maintain appropriate records for internal administrative purposes; and comply with applicable legal and regulatory obligations, and respond to lawful governmental requests, as needed.
(f) Targeted Advertising – We may process your information to provide you with targeted advertising (also known as cross-contextual advertising and online behavioral advertising) and offers and promotions that you may be interested in.
(g) With Your Consent – We may process certain information in order to fulfill any other business or commercial purposes at your direction or with your consent.
6. How We Disclose Your Information
We may disclose your information as needed to fulfill the purposes described in this Notice and as permitted by applicable law.
(a) When We Work Together – We may share information between and among TiffinKadai Corporation, its subsidiaries, and affiliated companies for purposes of management and analysis, decision making, and other business purposes. For example, we may share your information with our subsidiaries and affiliated companies to administer our loyalty programs, process orders and requests, and expand and promote our product and service offerings.
(b) When We Work with Service Providers & Business Partners – We may share identifiers, commercial information, electronic and network activity, geolocation and precise geolocation information, and inferences, as described above, for a variety of business purposes, such as payment processing, website and data hosting, location mapping, product and service delivery, customer service, advertising and marketing (including counting ad impressions, ensuring compliance with industry standards, personalization, analytics services, security and performance monitoring, maintaining and servicing accounts, processing or fulfilling orders and transactions, verifying customer information, research, auditing, and data processing. We strive to contractually prohibit these service providers and business partners from retaining, using, or disclosing your confidential personal information for any purpose other than performing agreed upon services for us.
(c) When We Work on Business Transactions – If we become involved with a merger, corporate transaction or another situation involving the transfer of some or all of our business assets, we may share your information with business entities or people involved in the negotiation or transfer.
(d) When Sharing Helps Us Protect Safety and Lawful Interests – We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, safety of TiffinKadai or our customers or partners.
(e) When You Give Consent – We may share information about you with other companies if you give us permission or direct us to share the information.
(f) When You Post on Our Websites – If you post information on a blog or another part of our websites, the information that you post may be seen by other visitors to our websites. We are not responsible for the information you choose to submit in these public areas.
7. Cookies, Web Beacons and Similar Technologies
We and others may use a variety of technologies to collect information about your device and use of our websites and mobile applications. These technologies include first- and third party cookies, web beacons, JavaScript, entity tags, and HTML local storage. Most web browsers can be programmed to accept or reject the use of some or all of these technologies, although you must take additional steps to disable or control other technologies. For more information on exercising your preferences in relation to cookies and similar technologies, please see the section of this Notice titled “Your Choices & Rights”.